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10.6.6 Support for underrepresented groups


Srinakharinwirot University (SWU) provides mentoring, peer support, counselling and other targeted support for students from underrepresented groups, in particular students with disabilities and students facing financial hardship. These support schemes are run by units of the Division of Student Affairs — the Disability Support Services (DSS) Center, SWU SMILE and SWU Career Service — and continue to operate in 2025 (B.E. 2568). In 2025 SWU also extended peer mentoring to prospective students with disabilities through an education and career guidance fair hosted at the university. 1. Peer mentoring for students with disabilities: the DSS BUDDY system

The SWU DSS Center runs a BUDDY system that recruits and assigns student buddies to assist students with disabilities. This peer-support scheme provides student-to-student assistance for students with disabilities, complementing the professional support provided by DSS staff.


Figure 1. DSS Center staff and students supporting students with visual impairments at the SWU DSS Center.

Source: SWU DSS Center, Division of Student Affairs – https://studentaffairs.op.swu.ac.th/dsscenter


2. Targeted support services for students with disabilities (DSS Center)

The DSS Center, located on the 1st floor of the Office of the President Building, Prasarnmit Campus, provides the following targeted support for students with disabilities:

•  Financial support: educational subsidies from the Ministry of Higher Education, Science, Research and Innovation (MHESI) for undergraduate students with disabilities.

•  Academic support and adjustments to teaching and learning: printing, photocopying and scanning of textbooks and learning materials, report binding, assistive devices according to individual needs, exam reading for students with visual impairments, and coordination with lecturers on teaching arrangements.

•  Loan of learning equipment: notebook computers, voice recorders, text magnifiers, Braille printers, Braille note-takers, electric wheelchairs and drafting tables.

•  Assistive technology: JAWS screen-reading software, Duxbury Braille translation software and ZoomText screen magnification software.

•  Employment support: promoting work opportunities for students with disabilities during their studies, and preparing students and graduates with disabilities for sustainable employment through work experience with organisations and employers.

These services are underpinned by the SWU Regulation on Educational Provision for Persons with Disabilities and Educational Support for Students with Disabilities B.E. 2561 (2018).


Figure 2. A student using assistive technology at the SWU DSS Center.

Source: SWU DSS Center, Division of Student Affairs – https://studentaffairs.op.swu.ac.th/dsscenter


3. Free counselling: SWU SMILE

SWU SMILE, under the Division of Student Affairs, provides free psychological counselling by counselling psychologists for SWU students facing difficulties in emotional, social, academic, adjustment and other matters. One of its stated missions is to ensure that students in need (financially disadvantaged students) receive quality care. Counselling is available Monday–Friday, 08.30–16.30, in SWU SMILE rooms at both the Prasarnmit Campus (Office of the President Building) and the Ongkharak Campus (Student Activity Building), as well as through online and telephone counselling. Students book appointments through the SWU SMILE online system, developed with the SWU Computer Center.


Figure 3. The SWU SMILE online appointment system for counselling by psychologists (SWU Mental Health Center).

Source: SWU SMILE – https://swusmile.swu.ac.th

Figure 4. Appointment steps for students using the SWU SMILE counselling and mental health care system.

Sources: https://studentaffairs.op.swu.ac.th/SWUSMILE ; https://swusmile.swu.ac.th

4. Career guidance and income-earning opportunities: SWU Career Service

SWU Career Service, Division of Student Affairs, provides career guidance and job-readiness support for students, including interview-technique and CV-writing workshops, downloadable SWU CV templates and job fairs. It also operates SWU CAREER (career.swu.ac.th), the university’s official job platform, which connects students with employers offering full-time positions, internships, cooperative education placements, part-time jobs and freelance work; the platform is promoted to SWU students as a job platform that brings together part-time, freelance and full-time jobs. The platform gives students from low-income backgrounds access to part-time work to earn income during their studies, while the job-readiness support helps students who may lack family or professional networks to prepare for employment.


Figure 5. SWU CAREER poster: a job platform for SWU students covering part-time, freelance and full-time jobs.

Source: SWU CAREER – https://career.swu.ac.th

Figure 6. Steps to use SWU CAREER: scan the QR code, complete the profile and apply for jobs, including full-time, part-time and internship positions.

Source: SWU CAREER – https://career.swu.ac.th

Sources: https://studentaffairs.op.swu.ac.th/SWUCareerService ; https://career.swu.ac.th

5. Peer mentoring for prospective students with disabilities (26 November 2025)

On 26 November 2025, SWU co-hosted “Bangkok Youth with Disabilities: Learn Well, Get a Job”, a free education and career guidance fair for young people with disabilities, at the Prof. Dr.Saroj Buasri Innovation Building, SWU, together with the Thai Health Promotion Foundation (ThaiHealth), MHESI, the Social Innovation Foundation and the Together Foundation. More than 250 people took part. The programme included a talk by senior students with disabilities sharing their experiences, and participants could ask lecturers and senior students questions directly — a form of peer mentoring for young people with disabilities preparing for university. Workshops covered career guidance, portfolio preparation and information on institutions accepting applicants with disabilities, and the SWU DSS Center ran an information booth on SWU’s admission channels and support services.

Figure 7. Workshop for young people with disabilities at the fair, 26 November 2025.

Source: ThaiHealth (2025) – https://www.thaihealth.or.th/content-detail/d2081d2f-893b-442a-bdbe-e166733e7bc6

Figure 8. University information booths at the fair, including the SWU DSS Center booth (centre-right, DSS banner).

Source: ThaiHealth (2025) – https://www.thaihealth.or.th/content-detail/d2081d2f-893b-442a-bdbe-e166733e7bc6

Summary

SWU supports underrepresented groups through an integrated set of schemes: peer mentoring (the DSS BUDDY system and senior-student mentoring for prospective students with disabilities), targeted academic, technological, financial and employment support for students with disabilities, free professional counselling with a commitment to students in need, and career guidance and part-time work opportunities for students from low-income backgrounds. Information on all these services is publicly available on the university’s websites.


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